Leadership, Processes & Infrastructure 

INNOVATIVE EMPLOYEE COMMUNICATION: NEW APPROACHES TO IMPROVING TRUST, TEAMWORK AND PERFORMANCE was written by Alvie L. Smith, a Communication Consultant, who was responsible for the development of General Motor's corporate-wide employee communications system. The main features in the book are: (1) a presentation of innovative approaches in a modern system of employee communication, how it can be planned and organized, how it benefits the organization and contributes to bottom-line results; (2) each of the 30 examples describes how a leading U. S. company has exhibited outstanding leadership and imagination in approaching communication challenges using diverse media, satellite TV, improved management practices, an open employee communication system, plus more; (3) a section covering major obstacles helps professionals understand critical problem areas and develop ways to resolve them, resulting in more effective employee communication programs; and (4) offers concepts, ideas and techniques for communicators to improve the trust, teamwork and performance of employees. - from Amzon